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E-Care+ | 9kg | 1600 Spin | Hot & Cold


F Series-3-master
F Series-4-master
F Series-5-master
F Series-7-master
F Series-9-masters

Built for a superior clean that protects and cares for clothes, the E-Care+ AWM96D2H-WH White washing machine combines a strong and robust 9kg drum, 1600rpm spin speed and user friendly features that promise ultimate care and protection.

  • Doesn’t overwash your clothes
  • Quicker, uses less water & energy than Which? Best Buys
  • Free 7 year warranty worth £250
  • Large 9kg Drum
  • 24 different programs including prewash and intensive
  • Very quiet operation, has brushless motor
  • Hot & Cold Fill Options
  • Large loading porthole
  • Strong and durable
  • Made in UK to very high standards
F Series-3-master
F Series-4-master

Ebac’s 9kg Washing Machine is the largest machine in the range and is great for large families or washing large loads including bed linen and bulky items. Like the 7kg and 8kg models, Ebac washing machines are robust, durable and build to a superior quality. High quality components like the brushless motor give much better performance and lower noise levels. The Ebac E-Care 9kg model has 24 programs and has intensive and prewash features. The Ebac E-Care 9kg is the perfect machine for busy or high volume washing homes.

Due to the current situation globally with COVID-19
We are currently unable to offer Disposal or Installation services.

All deliveries will be over threshold, garage, outbuilding or doorstep delivery only.



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"Remember, if you're not completely satisfied i'll ensure you get a complete, no quibble refund anytime within 60 days"

John Elliott MBE DL
Founder & Chairman of Ebac

More Information


Dimensions & Weight

Height: 84.5cm
Width: 59.5cm
Depth: 62cm


Energy rating: A+++
Can be stacked: No
Water fill: Hot & Cold (Dual Fill)
Motor: Digital Inverter


Cotton Saver
Drum Clean
Allergy Care
Hand/Wool Wash
My Wash
Spin Only
Rinse & Spin


Variable spin
Variable temperature
Rinse Hold
Extra Rinse
Easy Iron

Warranty & Service

7 year parts and labour warranty
UK based customer care team is available before and after purchase

Capacity & Performance

Max spin speed: 1600 rpm
Wash load capacity: 9kg
Wash performance: A
Spin performance: C

Controls & Display

Controls: Digital
Display: LED


Wash stage indicator
Time remaining indicator
Delay start
Child lock
Audio sound buzzer
Time saver
Instant door unlocking
Quick release detergent drawer
Large porthole
Wide door opening
Perfect Wash Protection


Type: Freestanding
Door opening: 165 (degrees)

Range & SKU

Range: E-Care +
Model: AWM96D2H-WH

Read Reviews (6)

What is the difference between the different energy ratings?

There are generally 3 types of energy ratings from A+ to A+++. A+++ is up to 28% more efficient than an A++, that is 24% more efficient than a A.

What size drum do I need?

Choosing the right drum size can save you time and money by reducing the amount of wash loads, energy and water used each week. As a general guide a 6Kg machine is suitable for 2 people, a 7Kg machine is suitable for 2-3 people, a 8Kg machine is suitable for 3-4 people and a 9Kg machine is suitable for 4-5 people however this can depend on the frequency of your washing requirements.

Does the warranty cover parts and labour?

With our 7kg washing machines, you receive a 7 year parts and labour warranty. You must register your warranty within 28 days of purchase date, full terms and conditions can be found in the terms of use section of our website.

Which wash cycle temperatures does the dual fill work on?

Dual fill has been designed to work across all low and high temperatures as it mixes both hot and cold water to achieve the desired result.

Do I need any special plumbing to use dual fill?

No, all you need is a hot and cold water feed for the washing machine to be installed on to.

What are the benefits of Dual fill over cold only fill?

Dual fill offers faster wash cycles, lower running costs and prolongs the life of the heater element when compared to cold fill only machines.

Do I use detergent with the drum clean cycle?

No, this programme is designed to be used without any detergent.

How do you access the pump filter?

To access the pump filter simply push down the front kick plate cover using the indents on each side to give you complete access. We even supply a 7″ drain hose to help you empty any excess water before opening the pump.

Can I stack your washing machine on top of a tumble dryer?

No, you can not stack an Ebac washing machine on top or underneath any other appliance.

Does the machine have a half load button?

Our machines have precision 360 sensor technology that automatically calculates the exact amount of water and energy required to use for each load. This replaces the need for a manual half load button.

Can I use both hot and cold water supply to the machine?

Yes, we have a selection of models that will accept both hot and cold water supplied known as Dual fill available across all our ranges.

How do you remove the soap detergent draw?

To remove the soap detergent draw simply pull the draw open and then press the small grey button in the centre of the softener compartment for a quick release.

How many feet can you adjust?

Our machines have two front feet that can be adjusted up and down.

Can I use liquid detergent?

Yes, you can use liquid detergent in our machines when used in our soap detergent draw with our specially designed liquid boat accessory (supplied).

How long is the mains power cable?

The mains cable comes supplied with a 1.5m main cable with plug.

How long is the drain hose supplied?

The machine comes supplied with a 1.5m drain outlet hose.


The Ebac E-Care+ 9kg Dual Fill Washing Machine comes with a Free 7 year parts and labour warranty. You can find more information in the FAQs section.

Product Manual

Ebac provide standard installation only, your previous machine must be removed prior to arrival of your new Ebac washing machine.


Ebac will remove your previous washing machine from your home for disposal only, your previous machine must be uninstalled prior to arrival of your new Ebac washing machine.


6 reviews for E-Care+ | 9kg | 1600 Spin | Hot & Cold

  1. Gary Ganderton

    Model: E-Care + 9kg 1600 – AWM96D2H-WH White –
    Purchased: 10 July 2019
    Excellent machine so far: – Flexibility to choose spin speed and temperature – Warranty period is exceptional hopefully reflecting EBAC’s confidence in quality – Induction motor so no brushes to wear out – Large drum and door size so handles bed quilts easily – great to be able to shorten time (Time saver option – used a lot) – Do not have to wait to open door after a wash – Extra rinse option provides additional user option to wash out detergents if allergy’s are suspected – Easy to understand and use controls.
    One minor criticism is that to access the filter, the bottom panel which is the full width of the machine, has to be removed first and this appears very flimsy and a bit awkward to remove/replace. Time will tell if plastic lugs break off, but perhaps guide underestimates amount of times filter should be cleaned (8- 10 times a year), however in reality if tissues are left in pockets it is wise to clean the filter (in reality every week with children!). – Finally wife very happy- (Smiley face 🙂



  3. Kieran Whelan

    We bought the 9kg model 6 months ago and we are delighted with it: quiet, economic, huge capacity, looooong guarantee. They are also made here in the UK (Ebac should advertise this more), meaning more UK jobs and what goes around comes around. WE love it!!

  4. Wilson

    Bought in 2016 as a replacement for samsung. Attracted by the fact that it is a UK manufactured machine, only one around ! and came with a good warranty. Was only available from a local electrical retailer at the time, who btw were very good. Unlike my samsung it has not let me down in nearly 3 years. Solid machine, you can use the usual preset wash cycles or adjust anything and you want… spin speed, temperature etc. I like the “my wash” feature which I can make up my own wash cycle. Every machine I have owned has its characteristics, this is no different. Only comment is the double click of the door unlocking at the end of the programme is louder than the end of wash tone. Not a big issue and I definitely know when the washing is ready to come out. A tumble dryer next ?

  5. David Abbott

    Great to see a British made washing machine again. We went for the hot wash 9KG model and have been delighted with the machines performance. Well done Ebac, now get the message out to the rest of the UK so everyone can benefit from a british made appliance.

  6. Alan Smith

    We’ve been looking for a Hot & Cold Fill Washing Washing for sometime, and eventually discovered the EBAC 9KG. No regrets, the wife is happy and so am I happy. Thank you.

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