Engineered to be the best dehumidifier to protect your home & family for years. Smart Control monitors the humidity level and controls moisture automatically.
Out of Stock
5-Year Warranty
The 3850 has a 5-year warranty. Complete peace of mind for 5 years and many more beyond that. Only available when buying direct with Ebac.
One Touch Control
Simple control system – every setting can be accessed with one touch of a button. Smart Control is the optimal way to control your dehumidifier.
Low Running Costs
Reduces running costs by up to £113 a year. By learning about your home, we can optimise when the dehumidifier runs and reduce running costs accordingly.
- DESCRIPTION
- DELIVERY & RETURNS
- SPECIFICATIONS
- DOWNLOADS
- ACCESSORIES
Engineered to be the best dehumidifier to protect your home and family. Smart Control monitors and automatically adapts humidity and moisture levels to prevent damp and condensation.
Ebac’s most advanced dehumidifier the 3850e is the ultimate multi-functional dehumidifier providing outstanding performance and reliability. The 3850e features Ebac's patented Smart Control which tracks and varies performance throughout the day and automatically switches on and off in response to your home's changing environment and humidity level. User friendly, proactive and incredibly economical to run. Smart Control can save £80 to £100 per year in running costs compared with humidistat controlled dehumidifiers. The 3850e has a dedicated laundry mode to provide a quick and effective method of drying laundry indoors, whilst the air purification mode filters the air to ensure a healthy home by cleaning the air from pollen, dust, smoke and other airborne pollutants.
Returns
The right to cancel your order can be exercised in writing, by email or by telephone (contact details can be found at the bottom of this page).
You have 30/60 (calendar) days (dependent on product) to return an item from the date you received it. We offer a 30-day 100%, no quibble condensation cure guarantee on all dehumidifiers.
The item must be in the same working condition that you received it.
Your item must be in the original packaging.
If we cannot verify your purchase via an active warranty, you may be asked to supply a receipt or proof of purchase with your return.
Refunds
Once we receive your item, it will be inspected and receipted back onto our system. We will then approve the item your original method of payment will be refunded.
Typically, your refund will be processed within 48 hours of Ebac receiving your item.
Your refund could take up to 10 days to show on your statement (this may vary depending on your payment provider).
Repairs
During the term of your warranty should you experience any manufacturing defect Ebac will arrange to collect and repair it free of charge. We do require the item to be in the original packaging or something of similar quality. Once your item has been checked and repaired you will be informed of the delivery date which will be 7 days from date of collection.
Please note: Exchanges will be made like for like or a refund will be issued.
Shipping
Free UK returns on all manufacturing faults reported.
Returns Address:
Returns Department
Ebac Ltd
Ketton Way
Aycliffe Industrial Park
Newton Aycliffe
County Durham
DL5 6SQ
Contact Us:
If you require any further assistance or have any questions on how to return your item, please feel free to contact us.
You can speak to a customer service representative by calling 0345 805 0000 or you can visit here to submit an enquiry online. There is also our Live Web Chat available Mon – Fri 9am – 5pm.
Further Information:
The above conditions do not apply to any items purchased from our distribution partners.
The policy above applies to dehumidifiers, dehumidifier accessories, chest freezers, washing machines and chest freezer accessories only
| Dimensions & Weight |
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| Height | 54 Centimeters |
| Width | 34 Centimeters |
| Depth | 26.5 Centimeters |
| Weight | 13 Kg |
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| Extraction & Capacity |
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| Water container capacity | 2.5 litres |
| Comes With |
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| Included filter | Carbon filter x1 |
| Filter options | Carbon |
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| Approvals |
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| CE approval | Yes |
| UKCA approval | Yes |
| Electrical approval | Yes |
| EMC approval | Yes |
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| Electrical & Operating Requirements |
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| Dehumidifier type | Compressor |
| Min operating temp | 3°c |
| Max operating temp | 35°c |
| Noise level | 44 dBa |
| Speed settings | 2 |
| Permanent drainage option | Yes - bought separately |
| Cable tidy | Yes |
| Laundry drying option | Yes |
| Castor option | Yes - bought separately |
| Integrated carry handle | Yes |
| Intelligent defrost | Yes |
| Daily running cost | £0.45 |
| Colour | White |
| App Control | No |
| Container full indicator | Yes |
| Boost mode | Yes |
| GTIN | 5015608308491 |
| Control System | Smart Control |
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| Suitable For |
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| Home size | 180m²/360m³ |
| Home size bedrooms | up to 4 bedrooms |
| Home size people | 3 to 4 people |
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Suitable for family sizes up to 5 people
Perfect for homes with up to 5 bedrooms
Smart Control automatically adapts to all house and family sizes
Guaranteed to solve all damp and condensation issues quickly
Low energy, this dehumidifier consumes a max of 190w
Estimated daily running cost of just £0.45 per day
Get the Smart Control advantage
Smart Control is much more sophisticated that humidistats. It monitors the moisture levels in your home and controls the dehumidifier to prevent damp and condensation.
The biggest improvement in dehumidifier control systems this century
Smart Control automatically measures and remembers the humidity levels in your home. It then automatically switches on the dehumidifier when the levels start to rise and switches off when the humidity levels fall.
Over 100,000 Ebac customers have switched to Smart Control
Humidistats were once the only way to control a dehumidifier until Ebac invented Smart Control. Now customers choose automatic Smart Control over older humidistat controlled dehumidifiers.
The One touch and leave Smart Control to do the rest
Smart Control is far more convenient as it prevents constant manual adjustment and saves up to 30% wasted in running costs. Faster solution to the problem of damp and condensation with lower running costs.
Why you need Smart Control
The optimal level of humidity in your home varies throughout the day. The weather, temperature and moisture created from washing, cooking, and breathing all impact the relative humidity level. Smart Control tracks and varies the dehumidifier controls automatically to take account of all these variables so you don’t have to.
Designed for the UK climate
The 3850e is specifically designed for the temperate climate conditions of the UK. We have a unique climate – relatively mild and usually very wet with many variances from day to day. The 3850e’s heat exchange and air flow technology have been primed to handle these conditions and Smart Control handles the variable conditions with ease.
One touch control
Simple control system – every setting can be accessed with one touch of a button. Smart Control is the optimal way to control your dehumidifier.
5 Year Warranty
The 3850e has a 5-year warranty. Complete peace of mind for 5 years, and many more beyond that. Only available when buying direct with Ebac.
Adaptive extraction rate
Smart Control adjusts the 3850e to match the variable conditions in your home. Always taking out enough moisture to prevent damp and condensation, but not too much.
Air Purification
Remove pollen, pet hairs and bacteria with the air purifier setting. Choose from a carbon filter to remove odour and keep your home fresh or anti-bac that removes germs, bacteria and mould spores.
Hydrophilic coated heat exchanger
High water extraction per unit of energy consumed with Ebac’s specially designed heat exchange technology.
Low running costs
Reduces running costs by up to 32.4%. By learning about your home, we can optimise when the dehumidifier runs and reduce running costs accordingly.
Suitable for all house sizes
Removes exactly the right amount of moisture to stop and prevent damp and condensation problems in all UK homes
Fully enclosed water container
A large 2.5 litre, fully enclosed water container ensures no spillage, easy to empty and you won’t need to empty it every day.
Hidden water container
Integrated inside the unit. Easy to open, and integrated handle makes in easy to remove.
Changeable filters
Carbon, anti-bacterial and pollen filters help clean the air as we reduce moisture.
Slim & unobtrusive
Our slim profile fits against any wall in any room. With a depth of just 10.6 inches (26.5cm) and a width of 13.6 inches (34cm)
Dry Laundry easily
The 3850e can be used to dry laundry quickly and without damaging clothes. Use an Ebac drying to tent further speed up drying.
Electricity costs
Ebac dehumidifiers remove moisture in the air which makes your home will feel warmer, meaning you can turn down your thermostat by 1 degree and it will still feel the same temperature. The 3850e also emits latent heat from the heat exchanger. The combination of both these factors makes Ebac dehumidifiers almost energy neutral. The 3850e using Smart Control will only cost around £0.43 per day
50 years of dehumidifier manufacturing expertise
The most trusted dehumidifier brand
For 50 years Ebac has advised the Government, the British Army, London Underground and many other major businesses on dehumidification. We are the only brand of dehumidifiers made in the UK for an uninterrupted 50 years.
Ebac has manufactured over 1 million dehumidifiers. We are the only company that actually makes dehumidifiers in the UK, specifically for the UK climate. We manufacture desiccant and refrigerant models with extraction rates up to 150 litres per day. We have made products for the Ministry of Defence, London Underground, the Channel Tunnel and have made custom products for retailers like Argos.
When you buy a dehumidifier from Ebac you can be 100% confident that it will solve your damp and condensation problems. We offer a money back guarantee in the unlikely event you are not completely satisfied. Choosing a Ebac dehumidifier is the safest decision you will ever make.
One button control
Simply press the smart control button to activate. Then activate any other mode with a single touch. No complicated instructions or controls.
Powerful air flow
Our unique air flow system, sucks in moisture air and traps it, releasing warm dry air into your home.
Permanent drain*
A hose can be connected that bypasses the collection container and allows your to drain water outside or down a drain. *Pipe is an optional extra.
Quiet Operation
Lower fan speed for quieter operation.
Intelligent Defrost
Computer controlled defrosts system ensures the 3850e maintains maximum efficiency at all times.
Lowest carbon footprint
All Ebac dehumidifiers are made in the UK. We have the lowest carbon footprint of any dehumidifier brand sold in the UK as all other brands are imported from China.
First class components
Ebac’s high quality compressor reduces noise, vibration and lasts much longer. As the heart of a dehumidifier – it needs to be one of the best. Every component is specially engineered and produced by Ebac to be the very best.
Can't Decide? Let us help
Choosing the right dehumidifier is very important, let us help you choose. From desiccant to refrigerant, not all dehumidifiers get the job done properly, so make sure you choose the right one. If you would prefer to speak to one of our highly experienced advisors, please give us a call on 0345 805 0000 or chat here.
Auto shut off
The 3850e automatically shuts off when the water container is full. A red light indicates the unit needs emptied.
Integrated carry handles
Move the 3850e around easily with these integrated handles. Two on the side and one behind.
Cable Tidy
Neatly and safely wrap the power cable on the integrated cable tidy. Safer and looks much nicer. Also handy when in storage.
Castor Kit *
The 3850e has the option of adding castors. Ordered separately and added by pushing them into the predrilled holes. Making the unit easy to wheel around.
Allergies & dust mites
By maintaining lower humidity levels and filtering the air - we control allergens and dust mites. Resulting in a better, healthier home
Compare with similar products
| 2000 Series | 3000 Series | 4000 Series | Humidistat | |
| | | | | |
Models | 15L, 18L, 21L | 15L, 18L, 21L | 15L, 18L, 21L | 12L, 15L |
Price Range | £249 to £349 | £259 to £369 | £269 to £399 | £189 to £219 |
Dimensions | H: 54cm | H: 50cm | H: 54.5cm | H: 54.5cm |
Bucket Size | 3.5L | 2.5L | 3.5L | 3.5L |
Smart AI Control | | | | |
App Control | | |||
Laundry Mode | | | ||
Optional Castors | | | | |
View Our Range |
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